Customer Care Packages

The easiest way to insure prompt, cost-effective service for your FungoMan machine. Explore options today.

FM-250 & FM-250S Customer Care Packages

Every FungoMan product comes with our basic customer care package. See what is included below.

$0/Included with all registered machines

Here’s what you get with Standard Coverage
Knowledge Base – guides, FAQ’s and answers, how-to’s, training, and case studies
Email Support – submit a case and expect a response time within 48 hours including turn-key solutions or recommended next steps
Replacement Parts and Shipping – our Customer Care Manager will diagnose which parts you need and provide a quote for recommended parts and shipping

Our premiere Full Coverage Package gives you confidence of Bumper-to-Bumper coverage for the entire year.

$599/yr

Here’s what you get with Full Coverage
Knowledge Base – guides, FAQ’s and answers, how-to’s, training, and case studies
Email Support – same day response time (or within 24 hours if after business hours)
Phone Support – option to schedule 1:1 troubleshooting appointments after submitting a case
Free Replacement Parts – replace failed parts at no cost**
Free Shipping – shipping to and from FungoMan Headquarters is covered at no cost
**See Maintenance Agreements in Pricing section below for eligible replacement parts covered by the Full Coverage Customer Care Package.

Every FungoMan product comes with our basic customer care package. See what is included below.

$0/Included with all registered machines

Here’s what you get with Standard Coverage
Knowledge Base – guides, FAQ’s and answers, how-to’s, training, and case studies
Email Support – submit a case and expect a response time within 48 hours including turn-key solutions or recommended next steps
Replacement Parts and Shipping – our Customer Care Manager will diagnose which parts you need and provide a quote for recommended parts and shipping

Our premiere Full Coverage Package gives you confidence of Bumper-to-Bumper coverage for the entire year.

$1199/yr

Here’s what you get with Full Coverage
Knowledge Base – guides, FAQ’s and answers, how-to’s, training, and case studies
Email Support – same day response time (or within 24 hours if after business hours)
Phone Support – option to schedule 1:1 troubleshooting appointments after submitting a case
Free Replacement Parts – replace failed parts at no cost**
Free Shipping – shipping to and from FungoMan Headquarters is covered at no cost
**See Maintenance Agreements in Pricing section below for eligible replacement parts covered by the Full Coverage Customer Care Package.