Customer Care Packages
The easiest way to insure prompt, cost-effective service for your FungoMan machine. Explore options today. FM-DPM Machines FM-250(S) MachinesFM-DPM Customer Care Packages
Standard Coverage
Every FungoMan product includes our basic customer care package, ensuring expert support from day one.
$0/Included with all registered machines
- WHAT’S INCLUDED
- Knowledge Base: Access detailed guides, FAQs, how-tos, training materials, and case studies. Learn More.
- Email Support: Submit a case and receive a response within 48 hours. If the issue requires a thorough diagnosis, you’ll be notified to schedule an appointment with the Customer Care Manager.
- Replacement Parts and Shipping: A Care Manager will identify required parts, provide a quote, and ship upon payment. Clear replacement instructions are included.
- Diagnosis Fee: $225/hour
Full Coverage
Our premiere Full Coverage Package gives you confidence of Bumper-to-Bumper coverage for the entire year.
$1200/annually
- PAYMENT OPTIONS
- Annual Payment $1,200
- Monthly Payment $120
- WHAT’S INCLUDED
- Knowledge Base: Access detailed guides, FAQs, how-tos, training materials, and case studies. Learn More.
- Email Support: Receive same-day responses, or within 24 hours for inquiries submitted after business hours.
- Phone Support: Schedule personalized 1:1 troubleshooting sessions after submitting a case for hands-on assistance.
- Free Replacement Parts: Failed parts are replaced at no cost, ensuring uninterrupted performance
- Free Shipping: We’ve got you covered—shipping to and from FungoMan Headquarters is free of charge.
- Contact Customer Care for eligibility HERE.
FM-250 & FM-250S Customer Care Packages
Standard Coverage
Every FungoMan product includes our essential customer care package, ensuring expert support from day one.
$0/Included with all registered machines
- WHAT’S INCLUDED
- Knowledge Base: Access detailed guides, FAQs, how-tos, training materials, and case studies. Learn More.
- Email Support: Submit a case and receive a response within 48 hours. If the issue requires a thorough diagnosis, you’ll be notified to schedule an appointment with the Customer Care Manager.
- Replacement Parts and Shipping: A Care Manager will identify required parts, provide a quote, and ship upon payment. Clear replacement instructions are included.
- Diagnosis Fee: $225/hour
Full Coverage
Our premiere Full Coverage Package gives you confidence of Bumper-to-Bumper coverage for the entire year.
$600/annually
- PAYMENT OPTIONS
- Annual Payment $600
- Monthly Payment $60
- WHAT’S INCLUDED
- Knowledge Base: Access detailed guides, FAQs, how-tos, training materials, and case studies. Learn More.
- Email Support: Receive same-day responses, or within 24 hours for inquiries submitted after business hours.
- Phone Support: Schedule personalized 1:1 troubleshooting sessions after submitting a case for hands-on assistance.
- Free Replacement Parts: Failed parts are replaced at no cost, ensuring uninterrupted performance
- Free Shipping: We’ve got you covered—shipping to and from FungoMan Headquarters is free of charge.
- Contact Customer Care for eligibility HERE.